5PC Cherry Finish Hardwood Eastern King Size Sleigh Bed Complete Bedroom Set

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Price: $1,150.00   

Product Feature

• King Bed: 91-1/4"L x 79-1/2"W x 44"H/35"H, Night Stand: 24"W x 16"D x 27"H, Dresser 64"W x 18"D x 35
• Bedroom
• Bedroom->Bedroom Sets->King
• Some assembly may be required. Please see product details.

Product Description

5PC Cherry Finish Hardwood Eastern King Size Sleigh Bed Complete Bedroom Set This is a brand new 5-piece Louis Phillipe Cherry Finish master bedroom Set. All case goods feature hidden jewelry drawer with felt lining. The set includes the Eastern King size bed with two nightstands, and a dresser with mirror. This beautiful bedroom set will compliment the most sophisticated to casual decor settings. Specifications - Dimensions: King Bed: 91-1/4"L x 79-1/2"W x 44"H/35"H, Night Stand: 24"W x 16"D x 27"H, Dresser 64"W x 18"D x 35"H, Mirror 36"W x 40"H - Materials: Solid Hardwoods - Color: Cherry - Pieces: 5 - Finish: Cherry

5PC Cherry Finish Hardwood Eastern King Size Sleigh Bed Complete Bedroom Set Review

This is a beautiful, well-made furniture set with a richly stained finish, easy to put together, with quality materials. I could complain that it's made in Vietnam but you can imagine that given the great deal you get on a set of furniture like this. That being said, while the furniture set is absolutely breathtaking, we were unlucky enough to receive a vanity which was damaged. I didn't imagine this would be a major issue, having dealt with partially damaged goods through amazon in the past. WHEW buddy was I ever wrong!

First, my signature upon receiving all this includes a clause that you acknowledge the products are in prime condition. This means the seller can reject responsibility to exercise customer service unless you make the delivery man wait while you unbox everything. I didn't know this (and assume most people wouldn't) so I signed. This was later used as ammo against me when I filed an A-to-Z guarantee. Further, Moshya's contact number must be wired to a broom closet. Of the 40+ times that I called to speak to an agent, they answered once, told me that a manager would get back with me; no such contact was made. Emails, too, were horrible. They respond in about an average of 60 hours until I sent one that documented the extent of damage very explicitly. Then, after 4 days without contact, I filed an A-to-Z.

I had faith that A-to-Z would handle this appropriately; assuming they would serve as a mediator between the seller and myself. Wrong again. I was given an ultimatum: Either return the furniture with no return shipping reimbursement or eat it. The moral of this story is to NEVER, EVER, EVER buy anything from Moshya home furnishings. I can understand that any business would have certain criteria for handling these situations but, rest assured, it's as if they're in business to take advantage of their position as a third party seller on amazon.

Visiondecor, I've heard is much easier to deal with - I'd give them my business over Moshya any day and will NEVER, EVER waste another penny with a seller whose no respect for their customers and no sense of business best practices. Save you money and your time and look elsewhere!

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